British LUX Life magazine as part of the Global Luxury Hotel & Spa award for 2018, he chose five-star hotel in Pula, Villa Vulin as the leading luxury hotel in Croatia.The Global Luxury Hotel & Spa Awards is designed to recognize companies, brands and individuals with a growing luxury hospitality industry – those who go above and beyond. “It is confirmed that only persistent work and uncompromising direction can achieve top results. He thanks his team for their commitment, because without teamwork we would not be what we are. In the class of our hotel, currently no posthat world award that we did not win. This is our gift to our beloved city of Pula”Proudly points out the owner and director of the hotel Vaso Vulin. By the way, the mentioned recognition is just another in a series for the Pula hotel Villa Vulin, because only last year it received a total of 10 recognitions and valuable awards. Among the most important is certainly the one from the International Hotel Awards 2017-2018 in London, where Villa Vulin was named the best small hotel in Europe, and the best small five-star hotel by Croatian standards, and the icing on the cake was at the Oscars in the hotel industry in St. Moritz.These are the biggest trophies so far, ie the recognition that a small hotel in the world has, points out Vaso Vulin and adds that he is very satisfied that all the work and effort after so many years has borne fruit. “It will be a beautiful legacy for my family, but also a great honor for our city, the whole of Istria and Croatia. At the same time, it is a great obligation to continue to maintain the quality of our service at a high level. ” says Vulin.But as we all know how often it is harder to maintain the same level of service and defend the title of best in a particular category, I was interested in what the “formula for success” is and how to maintain the same level of service. As Vaso Vulin points out, the magic formula for this success and keeping the service at a high level are personal limits, perseverance, striving for perfection, culture and the goal that every hotelier sets for himself. “One of the most important points I had was positioning and creating a brand, first of all in Croatia, and then in Europe and the world. And that requires hard work for at least three years, with a good knowledge of management. Of course, there is always the question of investment, not only material but also other aspects recognized by guests from around the world, but it must always be based on simple and “perfect” things. Whoever sets himself the priority of profit and earnings, will not go beyond his own threshold, such a philosophy is a utopia, these are just some of the elements that make magic, of course with the city itself which is beautiful, beaches, kindness, region, state .. “Vulin points out and adds that the key is the synergy of all tourist participants because everyone has to work together to achieve the result, because one man is not able to do everything alone.It is interesting how Vulin metaphorically described and set the whole story, like digging a mine. ” If we were to compare business to a mine, and that is certainly a mine, then I chose platinum, and I had to behave that way. Tracking all world trends, but not plagiarism but a focus on authenticity and uniqueness. “Says Vulin.By the way, Villa Vulin is the first facility with a high level of 5-star service in Pula, and the logical question is whether Pula is ready for accommodation at that high level as well as the content and offer for such demanding guests. According to Vulin, Pula certainly has a lot of potential, but above all it lacks such important synergies of all participants. ” Pula certainly has potential and a story that can attract guests of high purchasing power, but the results would be much better if the tourist boards, HGK, agencies and everyone else act united and enlarged because we all have the same goal, which is quality strategic tourism development. ” concludes Vulin.